Contact Us

Live chat customer service hours: Mon-Fri 10am-5pm cst


  Business hours: Mon-Fri 10am-5pm cst. Please allow 24 hours for an email response.  We do not respond to emails on weekends.


 Medusa's Make-Up 4001 N. Ravenswood Ave. Suite 304 Chicago, IL 60613


 Where's my stuff? Due to COVID-19 Please allow 1-4 days for processing and additional time for shipping. Check your account for tracking numbers.


  Wholesale inquiries please fill out our Vendor Application


  Please check our FAQ's page for popular questions


 *BEAUTY BOX INQUIRIES: If you signed up before August 1, 2018, your subscription is not integrated with our website. Refer to your welcome email for handy links or send us an email for info. If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.


Want some help? Send us an email in the form below! Need to cancel your subscription? Cancel Here