Contact Us
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Live chat customer service hours:
 Business hours: Mon-Fri 10am-5pm cst. Please allow 24-48 hours for an email response. We do not respond to emails on weekends.
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Medusa's Makeup 4001 N. Ravenswood Ave. Suite 304 Chicago, IL 60613
 Where's my stuff? Due to COVID-19 Please allow 1-4 days for processing and additional time for shipping. Check your account for tracking numbers. |
 Wholesale inquiries please fill out our Vendor Application
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 Please check our FAQ's page for popular questions |
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Important Shipping Update
We are currently experiencing unexpected delays with USPS deliveries. Some packages may arrive later than expected, while others may be marked as "delivered" before they actually reach you.
Additionally, USPS has issued an alert regarding severe weather across multiple regions, which may further impact delivery times.
We appreciate your patience and kindly ask that you allow some extra time for your package to arrive. If you have any concerns, feel free to reach out to us. Thank you for your understanding!
Let us know if you need anything else, we are here to help!
Alert: Severe weather in the Midwest through the Northeast U.S. and the Southeast through the Ohio Valley region may delay delivery of your mail and packages.
Have a question? Send us an email in the form below!
