CONTACT INFO

Medusa's Make-Up
4001 N. Ravenswood Ave. Suite 304
Chicago, IL 60613 USA
CUSTOMER SERVICE HOURS:
Mon-Fri 10am-5pm
Voicemail only 1-800-925-0342

Where's my stuff?

Please allow 3 days for processing then 3-5 days for delivery in USA and up to 14 days international.

I want to become a vendor

To become a
wholesale vendor please fill out our
VENDOR APPLICATION

Questions about your subscription box?

Please check out our FAQ's page for popular questions.

Want Some Help?

Please check out our FAQ's page for popular questions.

MONTHLY BOX INQUIRIES:

    - Our new website is not integrated with the subscription box.
    - When you create an account on our website your subscription box will not show up under your account. Refer to your welcome email for handy links.
    - If your credit card declines you are not cancelled. If you sign up twice you will be charged twice and receive 2 boxes.
    - Please find more answers on our FAQ's page.

    Please refer to your welcome email for the details about your subscription. Please note, your order will ship 3 days after your payment (not including weekends or holidays) We ship via USPS. USA orders please allow up to 7 days for delivery and international orders please allow 7-14 days for delivery.

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